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Returns & Refunds

We accept returns and refunds for almost all of our products in The Celtic Store. If you wish to return items, they must be returned in its original condition, sellable with any original tags still attached (providing the item is not faulty). This must be done within 14 days of receiving the goods if you want a full refund, we can accept some exchanges outwith the 14 day period if you contact us before sending it back.

When sending us back a return please include a note with your order number and reason for return or exchange details. Please note we will only exchange for a different size not a different product. Once received we will let you know that we have refunded you or sent your exchange back out to you.

Returns should be addressed to the following location:

The Celtic Store Returns

Warehouse

Celtic Park

The Celtic Way

G40 3RE

PLEASE NOTE: All returns are at the expense of the customer. We will refund any additional cost if the goods have been delivered to you and are unsatisfactory or damaged.

Returning In Store

We will accept return orders being dropped off in all our stores, with the exclusion of Belfast and Dublin. If you return an order to store, this will then be delivered back to The Celtic Store Returns team and processed from there. No refunds will be given in store. If a refund is to be processed, it will be done so by The Celtic Store Returns team and monies due will be put back onto the card or account you used to place the transaction on the website.

Returns Exclusions

The following items will not be accepted for returns:

  • Products which have been personalised
  • Underwear
  • Earrings