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Returns & Refunds

We accept returns and refunds for almost all of our products in The Celtic Store. Providing you notify us of your intention to return the goods purchased within 14 days of receiving them and in their original condition, we will accept the return and process a refund. 

EXTENDED CHRISTMAS REFUND POLICY - An exchange or refund will be offered on purchases made from Monday 29th October 2018 up to and including Monday 7th January 2019, meaning our supporters can shop with confidence this Christmas.

Returns should be addressed to the following location:

The Celtic Store Returns

Warehouse

Celtic Park

The Celtic Way

G40 3RE

PLEASE NOTE: All returns are at the expense of the customer. We will refund any additional cost if the goods have been delivered to you and are unsatisfactory or damaged.

Returning In Store

We will accept return orders being dropped off in all our stores, with the exclusion of Belfast and Dublin. If you return an order to store, this will then be delivered back to The Celtic Store Returns team and processed from there. No refunds will be given in store. If a refund is to be processed, it will be done so by The Celtic Store Returns team and monies due will be put back onto the card or account you used to place the transaction on the website.

Returns Exclusions

The following items will not be accepted for returns:

  • Products which have been personalised
  • Underwear
  • Earrings